Privacy Policy

TL;DR

ValueHQ is designed with privacy and security at its core. All data is stored in the EU, no personally identifiable information (PII) is retained, and payment information is handled securely by Stripe and never stored on our servers.

Overview

This Privacy Policy explains how ValueHQ (“we”, “our”, or “us”) collects, uses, and protects information when you use valuehq.org and the ValueHQ platform.

By using ValueHQ, you agree to the practices described in this policy.

Data Storage and Location

All customer data processed by ValueHQ is stored and hosted within the European Union (EU). We do not transfer or store application data outside the EU.

Personally Identifiable Information (PII)

ValueHQ is designed to minimize data collection.

  • We do not retain personally identifiable information (PII) beyond what is strictly required to operate the service
  • We do not sell, rent, or share personal data with third parties for marketing purposes
  • Customer data entered into the platform remains under the customer’s control

Payment Information

Payments for ValueHQ are processed by Stripe, a PCI-DSS–compliant payment provider.

  • Payment details (such as credit card numbers or banking information) are never stored on ValueHQ servers
  • ValueHQ does not have access to or retain sensitive payment information
  • Stripe’s use of personal data is governed by its own privacy policy

Data Usage

We use collected data solely to:

  • Provide and operate the ValueHQ platform
  • Improve product functionality and performance
  • Communicate service-related updates

We do not use customer data for advertising or resale.

Data Security

We implement appropriate technical and organizational measures to protect data, including:

  • Secure infrastructure and access controls
  • Encryption in transit
  • Restricted internal access to customer data

Data Retention

  • Customer data is retained only for as long as necessary to provide the service
  • Upon termination of service, data can be deleted upon request

Third-Party Services

ValueHQ may rely on trusted third-party services to operate the platform (such as hosting or analytics). These providers are selected based on strong security and privacy practices and are subject to contractual data protection obligations.

Your Rights

Depending on your location, you may have rights under applicable data protection laws, including:

  • The right to access your data
  • The right to request correction or deletion
  • The right to restrict or object to processing

Requests can be made by contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact

If you have questions about this Privacy Policy or data handling practices, please contact us.