Security

TL;DR

ValueHQ is built with enterprise-grade security by default. Data is stored in the EU, access is tightly controlled, sensitive information is never stored on our servers, and payments are securely handled by Stripe.

Our Security Approach

Security at ValueHQ is foundational, not an afterthought. We design our platform to protect customer data while supporting the needs of modern enterprise sales organizations.

Data Hosting & Residency

  • All application data is hosted and stored within the European Union (EU)
  • We do not transfer or process customer data outside the EU

Data Minimization

ValueHQ is designed to collect and store only what is necessary to operate the platform.

  • No unnecessary personally identifiable information (PII) is retained
  • Customer data remains under the customer’s control
  • We do not sell or share customer data

Access Controls

  • Role-based access controls (RBAC) to limit data exposure
  • Internal access restricted to authorized personnel only
  • Principle of least privilege enforced across systems

Encryption

  • Data encrypted in transit using industry-standard TLS
  • Secure handling of sensitive data throughout the platform

Infrastructure Security

  • Secure, monitored cloud infrastructure
  • Regular system updates and patching
  • Isolation between customer environments where applicable

Payment Security

Payments are processed by Stripe, a PCI-DSS–compliant payment provider.

  • ValueHQ never stores credit card or banking details
  • Sensitive payment information does not pass through our servers

Monitoring & Incident Response

  • Continuous monitoring for availability and security events
  • Defined internal procedures for security incident response
  • Prompt investigation and remediation of security issues

Third-Party Providers

ValueHQ uses a limited set of trusted third-party providers for infrastructure and essential services.

  • Providers are selected based on security and compliance standards
  • Data processing agreements are in place where applicable

Compliance & Best Practices

  • Designed to align with GDPR principles
  • Security practices informed by industry standards and best practices
  • Ongoing improvements as the platform evolves

Responsible Disclosure

We welcome responsible disclosure of security issues.

If you believe you have identified a security vulnerability, please contact us.